Key Holding
At RKC Solution, we provide a reliable and cost-effective Key Holding and Alarm Response service, offering companies the opportunity to secure their premises outside of regular office hours. This service eliminates the need for your staff to respond to intruder alerts, fire alarms, or security alarm activations during the night, providing you with peace of mind knowing that your site is in capable hands. Whether you are abroad or unable to access your property, you can trust us to have access to your site through our key holding service and effectively address any issues that may arise.
Key Holding:
In the event of an intruder break-in or alarm activation at your premises, our trained and vetted security officers, who hold valid SIA licenses, will respond promptly. Our local units will be dispatched with the keys to your site, enabling them to enter and address the situation. Following their response, our guards will provide a detailed report to our control room, which will be shared with you to formalize the procedure.
Our security officers will thoroughly check the premises for signs of intruders. If it turns out to be a false alarm, they will reset the security system accordingly. However, in the case of an actual break-in, they will escalate the incident to the police and notify a designated member of your staff. Our officers will remain on site until your premises are fully secured. To maintain a visible deterrent, our guards will arrive at your site in authorized vehicles and continue to provide a visual presence until the issue is resolved.
Additionally, our SIA licensed security guards can arrange for emergency repairs if necessary. They will refer to your site's specific assignment instructions and make the appropriate calls to ensure a smooth and efficient resolution. We also conduct routine visits to your premises to ensure the seamless operation of our services.
If you prefer not to grant us key holding access, we can still offer an out-of-hours service for your staff. Our guards will meet your designated staff member at the location, accompany them during the premises check to ensure their safety, and remain with them until the alarm is reset and the premises are secure. In the event of a break-in, our guards will stay until the police arrive.
Our 24-hour control room is always available to respond to your site's needs. We strictly adhere to relevant regulations and standards when storing your keys, ensuring that only authorized and licensed members of RKC Solution can access them. Your assigned account manager will arrange a meeting to review alarm setting and disabling procedures, as well as the process for locking and unlocking your premises, and communicate these requirements to our team.
Contact us today for a free, no-obligation quotation tailored to your site's needs and to discuss your key holding requirements.